Giant Error 6: Ignition lockout
The maximum number of ignition retries/recycles has been reached and the system is in lock-out mode (no flame established). We diagnose and repair it across Greater Vancouver — same-day and after-hours.
The maximum number of ignition retries/recycles has been reached and the system is in lock-out mode (no flame established).
Giant fault codes can vary by model and series. Use this as a guide — the same code can have more than one cause. Our Technical Safety BC–licensed technicians read the code, confirm it against your unit's manual, and diagnose the true cause before any repair.
Likely causes of Giant error 6
- Gas supply off or pressure too low to operate
- Flame sensor rod misplaced or contaminated
- Hot surface ignitor not positioned correctly
- Ignitor or flame sensor rod miswired/damaged
- Low voltage to the water heater
What you can safely check
- Confirm the gas supply shutoff to the water heater is fully open and other gas appliances work
- Cycle power off and back on to attempt one reset
Beyond these checks, do not open the unit or touch gas/electrical parts — BC law requires a licensed gas fitter. Call us for a proper diagnosis.
Parts Are Professionally Installed — Not Sold for DIY
For your safety and to keep your manufacturer warranty valid, BoilerPart.ca does not sell loose boiler parts over the counter or for self-installation. Under BC regulations, gas appliance components must be installed by a licensed gas fitter. Every part we source is genuine OEM and is professionally fitted, tested, and certified by our Technical Safety BC–licensed technicians as part of a complete repair or installation.
Parts often behind Giant error 6
Genuine Giant parts we supply and professionally install — never for DIY.
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Every repair and installation is backed by genuine parts, licensed workmanship, and a promise to make it right.
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Every repair and installation is backed by our written workmanship guarantee. If a part we installed fails because of our work, we make it right.
Genuine OEM Parts
We fit only manufacturer-original (OEM) components so your boiler performs to spec and keeps its factory warranty intact.
Manufacturer Warranty Honoured
As an authorised service provider for the brands we work on, our installs preserve and register your manufacturer parts warranty.
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All work is completed by Technical Safety BC–licensed gas fitters (Licence LGA0043870, Boiler Permit LBP0046450). We are fully licensed, bonded and insured for your protection.
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You approve the diagnosis and quote before any work begins. No hidden fees and no surprise charges.
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Backed by the full HVAC resources of CanroHeat.ca and four decades of service in Greater Vancouver since 1985.
Giant Error 6 Repair Across Metro Vancouver
Related Giant Ignition & Flame Codes
Frequently Asked Questions
Fix Giant Error 6 Today
Licensed Giant diagnosis and repair with genuine parts — same-day and after-hours across Greater Vancouver.
A Division of CanroHeat.ca · Licensed Gas Fitters · Serving Greater Vancouver since 1985