Pilot Light Keeps Going Out — Repair in Greater Vancouver
Licensed, same-day diagnosis and repair. Genuine OEM parts, professionally installed — never sold for DIY. Trusted since 1985.
Call (604) 359-1081On a standing-pilot boiler or water heater, a pilot that won’t stay lit is almost always a failing thermocouple, a dirty pilot, or a draft. BoilerPart.ca replaces thermocouples and services pilots across Greater Vancouver.
A pilot that lights but goes out when you release the knob is the textbook thermocouple symptom — a safety device that shuts off pilot gas when it can’t sense flame.
What you’re noticing
Common causes
- Failing thermocouple
- Dirty/blocked pilot orifice
- Draft blowing out the pilot
- Faulty gas valve magnet
What you can safely check first
Beyond these safe checks, do not open the boiler or touch gas, electrical or sealed components — BC law requires a licensed gas fitter. Call us for a proper diagnosis.
When this is urgent
Not an emergency, but no pilot means no heat/hot water — book promptly.
How BoilerPart.ca fixes it
Diagnose
A licensed technician confirms the true cause — no guesswork or parts-swapping.
Quote
You approve the diagnosis and price up front. No hidden fees.
Repair
We fit genuine OEM parts to manufacturer spec — installed, not sold for DIY.
Test
Full combustion, pressure and safety testing, backed by our workmanship guarantee.
Parts Are Professionally Installed — Not Sold for DIY
For your safety and to keep your manufacturer warranty valid, BoilerPart.ca does not sell loose boiler parts over the counter or for self-installation. Under BC regulations, gas appliance components must be installed by a licensed gas fitter. Every part we source is genuine OEM and is professionally fitted, tested, and certified by our Technical Safety BC–licensed technicians as part of a complete repair or installation.
Parts often involved in this repair
Genuine OEM parts we supply and professionally install — never for DIY.
Our Guarantees & Warranties
Every repair and installation is backed by genuine parts, licensed workmanship, and a promise to make it right.
Workmanship Guarantee
Every repair and installation is backed by our written workmanship guarantee. If a part we installed fails because of our work, we make it right.
Genuine OEM Parts
We fit only manufacturer-original (OEM) components so your boiler performs to spec and keeps its factory warranty intact.
Manufacturer Warranty Honoured
As an authorised service provider for the brands we work on, our installs preserve and register your manufacturer parts warranty.
Licensed & Insured
All work is completed by Technical Safety BC–licensed gas fitters. We are fully licensed, bonded and insured for your protection.
Up-Front Pricing
You approve the diagnosis and quote before any work begins. No hidden fees and no surprise charges.
Satisfaction Commitment
Backed by the full HVAC resources of CanroHeat.ca and four decades of service in Greater Vancouver since 1985.
Pilot Light Keeps Going Out — Help Across Metro Vancouver
Local, licensed boiler help in every community we serve.
Frequently Asked Questions
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Licensed, same-day boiler diagnosis and repair across Greater Vancouver.
A Division of CanroHeat.ca · Licensed Gas Fitters · Serving Greater Vancouver since 1985