Ignition & Flame

Boiler Flame Keeps Going Out — Repair in Greater Vancouver

Licensed, same-day diagnosis and repair. Genuine OEM parts, professionally installed — never sold for DIY. Trusted since 1985.

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Quick Answer

A boiler that lights then drops out seconds later usually has a dirty or failed flame sensor, a poor ground, or a gas/combustion fault — so the control can’t prove flame and shuts off. BoilerPart.ca cleans or replaces the sensor and fixes the cause across Greater Vancouver.

If the burner lights but the boiler shuts down within seconds and locks out, the flame-sensing circuit can’t confirm the flame — a classic flame-sensor symptom.

What you’re noticing

Fires then shuts off in seconds
Flame-loss / E012-type code
Repeated short ignition then lockout
Boiler “sees” no flame

Common causes

  • Dirty / oxidised flame sensor
  • Cracked sensor insulator
  • Poor ground connection
  • Gas pressure / combustion fault

What you can safely check first

Beyond these safe checks, do not open the boiler or touch gas, electrical or sealed components — BC law requires a licensed gas fitter. Call us for a proper diagnosis.

Note the error code and timing (lights then drops)
Confirm gas is on and pressure normal
Reset once only
Don’t open the boiler

When this is urgent

Urgent if it leaves you with no heat in the cold.

How BoilerPart.ca fixes it

1

Diagnose

A licensed technician confirms the true cause — no guesswork or parts-swapping.

2

Quote

You approve the diagnosis and price up front. No hidden fees.

3

Repair

We fit genuine OEM parts to manufacturer spec — installed, not sold for DIY.

4

Test

Full combustion, pressure and safety testing, backed by our workmanship guarantee.

Parts Are Professionally Installed — Not Sold for DIY

For your safety and to keep your manufacturer warranty valid, BoilerPart.ca does not sell loose boiler parts over the counter or for self-installation. Under BC regulations, gas appliance components must be installed by a licensed gas fitter. Every part we source is genuine OEM and is professionally fitted, tested, and certified by our Technical Safety BC–licensed technicians as part of a complete repair or installation.

Parts often involved in this repair

Genuine OEM parts we supply and professionally install — never for DIY.

Our Guarantees & Warranties

Every repair and installation is backed by genuine parts, licensed workmanship, and a promise to make it right.

Workmanship Guarantee

Every repair and installation is backed by our written workmanship guarantee. If a part we installed fails because of our work, we make it right.

Genuine OEM Parts

We fit only manufacturer-original (OEM) components so your boiler performs to spec and keeps its factory warranty intact.

Manufacturer Warranty Honoured

As an authorised service provider for the brands we work on, our installs preserve and register your manufacturer parts warranty.

Licensed & Insured

All work is completed by Technical Safety BC–licensed gas fitters. We are fully licensed, bonded and insured for your protection.

Up-Front Pricing

You approve the diagnosis and quote before any work begins. No hidden fees and no surprise charges.

Satisfaction Commitment

Backed by the full HVAC resources of CanroHeat.ca and four decades of service in Greater Vancouver since 1985.

Frequently Asked Questions

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Licensed, same-day boiler diagnosis and repair across Greater Vancouver.

A Division of CanroHeat.ca · Licensed Gas Fitters · Serving Greater Vancouver since 1985

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