Raypak Error IGN: Ignition Failure / Lockout
The boiler/heater tried to light its burner several times (typically three) and never proved a stable flame, so the control locked out for safety. On digital pool heaters the display shows IGN; on XTherm/Hi Delta the same fault shows as IGNITION or Ignition Lockout, and the unit stops trying until reset. We diagnose and repair it across Greater Vancouver — same-day and after-hours.
The boiler/heater tried to light its burner several times (typically three) and never proved a stable flame, so the control locked out for safety. On digital pool heaters the display shows IGN; on XTherm/Hi Delta the same fault shows as IGNITION or Ignition Lockout, and the unit stops trying until reset.
Raypak fault codes can vary by model and series. Use this as a guide — the same code can have more than one cause. Our Technical Safety BC–licensed technicians read the code, confirm it against your unit's manual, and diagnose the true cause before any repair.
Likely causes of Raypak error IGN
- Gas supply shut off, low gas pressure, or air in the gas line
- Faulty or dirty ignition electrode / hot surface igniter
- Failed flame sensor not proving flame
- Defective gas valve or gas valve wiring
- Ignition control module fault
What you can safely check
- Confirm the gas is on and other gas appliances (stove, water heater) are working
- Check that the manual gas shutoff valve in the line to the boiler is in the on position
Beyond these checks, do not open the unit or touch gas/electrical parts — BC law requires a licensed gas fitter. Call us for a proper diagnosis.
Error IGN usually leaves you without heat or hot water and can indicate a safety-related fault. Don't keep resetting it — call for priority after-hours Raypak repair.
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Parts often behind Raypak error IGN
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Raypak Error IGN Repair Across Metro Vancouver
Related Raypak Ignition & Flame Codes
Frequently Asked Questions
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