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Boiler Condensate Leak — Repair in Greater Vancouver

Licensed, same-day diagnosis and repair. Genuine OEM parts, professionally installed — never sold for DIY. Trusted since 1985.

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Quick Answer

A condensate leak (clear, mildly acidic water from the boiler) usually comes from a blocked or cracked trap, a failed condensate pump, or poor drainage. BoilerPart.ca repairs the trap/pump and corrects drainage across Greater Vancouver.

Condensing boilers produce acidic condensate that must drain away cleanly. A leak from the trap or pump can corrode and stain and may lock the boiler out.

What you’re noticing

Clear water leaking from the boiler base
Damp/corrosion near the condensate drain
Gurgling / blockage code
Overflow from a condensate pump

Common causes

  • Blocked or cracked condensate trap
  • Failed condensate pump
  • Poor drain routing/slope
  • Spent neutraliser causing corrosion

What you can safely check first

Beyond these safe checks, do not open the boiler or touch gas, electrical or sealed components — BC law requires a licensed gas fitter. Call us for a proper diagnosis.

Catch the drip and protect the floor/electrics
Note whether the water is clear (condensate)
Check for a condensate pump that isn’t pumping
Note any error code

When this is urgent

Urgent if it has locked out the boiler in the cold.

How BoilerPart.ca fixes it

1

Diagnose

A licensed technician confirms the true cause — no guesswork or parts-swapping.

2

Quote

You approve the diagnosis and price up front. No hidden fees.

3

Repair

We fit genuine OEM parts to manufacturer spec — installed, not sold for DIY.

4

Test

Full combustion, pressure and safety testing, backed by our workmanship guarantee.

Parts Are Professionally Installed — Not Sold for DIY

For your safety and to keep your manufacturer warranty valid, BoilerPart.ca does not sell loose boiler parts over the counter or for self-installation. Under BC regulations, gas appliance components must be installed by a licensed gas fitter. Every part we source is genuine OEM and is professionally fitted, tested, and certified by our Technical Safety BC–licensed technicians as part of a complete repair or installation.

Parts often involved in this repair

Genuine OEM parts we supply and professionally install — never for DIY.

Our Guarantees & Warranties

Every repair and installation is backed by genuine parts, licensed workmanship, and a promise to make it right.

Workmanship Guarantee

Every repair and installation is backed by our written workmanship guarantee. If a part we installed fails because of our work, we make it right.

Genuine OEM Parts

We fit only manufacturer-original (OEM) components so your boiler performs to spec and keeps its factory warranty intact.

Manufacturer Warranty Honoured

As an authorised service provider for the brands we work on, our installs preserve and register your manufacturer parts warranty.

Licensed & Insured

All work is completed by Technical Safety BC–licensed gas fitters. We are fully licensed, bonded and insured for your protection.

Up-Front Pricing

You approve the diagnosis and quote before any work begins. No hidden fees and no surprise charges.

Satisfaction Commitment

Backed by the full HVAC resources of CanroHeat.ca and four decades of service in Greater Vancouver since 1985.

Frequently Asked Questions

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Licensed, same-day boiler diagnosis and repair across Greater Vancouver.

A Division of CanroHeat.ca · Licensed Gas Fitters · Serving Greater Vancouver since 1985

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