Can you replace the condensate pump on my Navien boiler?

Yes. BoilerPart.ca supplies and professionally installs the genuine Navien condensate pump across Greater Vancouver. Our licensed technicians diagnose the fault, fit the correct OEM part, and test the system.

Do you sell the Navien condensate pump on its own?

No. Boiler parts are supplied and installed by our licensed technicians as part of a repair — we do not sell parts for individual or DIY purchase. We install the Navien condensate pump as part of a certified repair so it is fitted correctly, tested for safety, and keeps your Navien warranty valid.

How do I know my Navien condensate pump has failed?

Typical symptoms include: Condensate overflow or leak; Boiler lockout; Pump running constantly or not at all; Water on the floor. On Navien boilers this can also show as E003 Ignition Failure or E012 Flame Loss. We confirm the diagnosis before any work.

Navien · Condensate

Navien Condensate Pump Replacement in Greater Vancouver

Genuine Navien condensate pump, supplied and professionally installed by Technical Safety BC–licensed gas fitters. Never sold for DIY.

Call (604) 359-1081 Request Service

The Condensate Pump on Your Navien Boiler

Where a boiler is below the drain line, a condensate pump collects the acidic condensate and pumps it up to the waste. A failed pump backs condensate into the boiler and causes lockouts and leaks.

On Navien systems — including models such as NCB-240E, NCB-210E, NHB-150 — a failing condensate pump often shows up as e003 ignition failure or related symptoms. We diagnose it precisely and install the correct genuine Navien part.

Typical Lifespan

5-10 years

Brand

Navien

Part Category

Condensate

Safety Warning

Condensate pooling under the boiler usually means a blocked trap or a failed condensate pump.

Signs of a Failing Navien Condensate Pump

Condensate overflow or leak

Boiler lockout

Pump running constantly or not at all

Water on the floor

Parts Are Professionally Installed — Not Sold for DIY

For your safety and to keep your manufacturer warranty valid, BoilerPart.ca does not sell loose boiler parts over the counter or for self-installation. Under BC regulations, gas appliance components must be installed by a licensed gas fitter. Every part we source is genuine OEM and is professionally fitted, tested, and certified by our Technical Safety BC–licensed technicians as part of a complete repair or installation.