Can you replace the condensate trap on my Navien boiler?

Yes. BoilerPart.ca supplies and professionally installs the genuine Navien condensate trap across Greater Vancouver. Our licensed technicians diagnose the fault, fit the correct OEM part, and test the system.

Do you sell the Navien condensate trap on its own?

No. Boiler parts are supplied and installed by our licensed technicians as part of a repair — we do not sell parts for individual or DIY purchase. We install the Navien condensate trap as part of a certified repair so it is fitted correctly, tested for safety, and keeps your Navien warranty valid.

How do I know my Navien condensate trap has failed?

Typical symptoms include: Boiler lockout in cold weather; Gurgling or overflow; Water pooling under the boiler; Condensate/blockage error codes. On Navien boilers this can also show as E003 Ignition Failure or E012 Flame Loss. We confirm the diagnosis before any work.

Navien · Condensate

Navien Condensate Trap Replacement in Greater Vancouver

Genuine Navien condensate trap, supplied and professionally installed by Technical Safety BC–licensed gas fitters. Never sold for DIY.

Call (604) 359-1081 Request Service

The Condensate Trap on Your Navien Boiler

The condensate trap collects the acidic water produced by a condensing boiler and drains it away while preventing flue gases from escaping. A blocked or frozen trap is one of the most common winter no-heat callouts in Greater Vancouver.

On Navien systems — including models such as NCB-240E, NCB-210E, NHB-150 — a failing condensate trap often shows up as e003 ignition failure or related symptoms. We diagnose it precisely and install the correct genuine Navien part.

Typical Lifespan

10-15 years

Brand

Navien

Part Category

Condensate

Safety Warning

A boiler that locks out during a cold snap is very often a frozen or blocked condensate trap or pipe.

Signs of a Failing Navien Condensate Trap

Boiler lockout in cold weather

Gurgling or overflow

Water pooling under the boiler

Condensate/blockage error codes

Parts Are Professionally Installed — Not Sold for DIY

For your safety and to keep your manufacturer warranty valid, BoilerPart.ca does not sell loose boiler parts over the counter or for self-installation. Under BC regulations, gas appliance components must be installed by a licensed gas fitter. Every part we source is genuine OEM and is professionally fitted, tested, and certified by our Technical Safety BC–licensed technicians as part of a complete repair or installation.